Stakeholder Contacts

Stakeholder Prioritize issues Contact
Investor/Media

1. Important news announcement
2. Operating results
3. Operation strategy

•Holding shareholders’ meetings and corporate briefings every year
•Regularly or irregularly disclosed on public information observatories and company websites
Contact person:
Spokesperson-Vice President Li
Tel: 02-66261166 Ext: 510
E-Mail: nancy_lee@hiclearance.com.tw
Acting Spokesperson-Manager Chang
Tel: 02-66261166 Ext: 533
E-Mail: dy_chang@hiclearance.com.tw

Customer/Supplier for export business

1. Service and product quality
2. Reasonability and consistency of selling price
3. After-sales service

•Full communication before sale
•Strengthen after-sales service
•Maintain stable sales prices
Contact person-Manager Chuang
Tel: 02-66261166 Ext: 511
E-Mail: wendy_chuang@hiclearance.com.tw

Distributor/Consumer/Brandowner

for fashion business

1. Integrity management
2. Clarify the procurement process
3. Payment according to contract

•Require practitioners to abide by the principle of integrity
•Implement procurement contracts
•Follow the payment mechanism
Contact person-Manager Chuang
Tel: 02-66261166 Ext: 511
E-Mail: wendy_chuang@hiclearance.com.tw

Employee/Community

1. Employee benefits
2. Assessment mechanism
3. Labor-management relations

•Announcement management and reward measures
•Regular performance reviews
•Establish an employee welfare committee and provide internal grievance channels
Contact person-Director Yang
Tel: 02-66261166 Ext: 520
E-Mail: christine_yang101@hiclearance.com.tw

Community

1. Environmental protection
2. Social care

•Implement ESG concepts and seek sustainable management
•Care for disadvantaged groups and participate in social welfare
Contact person-Manager Chang
Tel: 02-66261166 Ext: 533
E-Mail: dy_chang@hiclearance.com.tw

Employee welfare measures and retirement system
Employee working environment and personal safety protection measures



   
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